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TERMS AND CONDITIONS

Effective Date of Policy: February 22, 2022

Astex Company s.r.o ("we", "our" or "us") operates the website located at www.beadstory.com. The following Terms of Service and any other rules posted on the Site (collectively, the "ToS") constitute an agreement Between Astex Company s.r.o and you, the visitor, governing your access and use of all content and functionalities available at www.beadstory.com. Please read these carefully. By using the Site, you agree to these ToS as well as any other terms, guidelines or rules that apply to any portion of the site, without limitation or qualification. If you do not agree to these ToS, you must exit the Site immediately and discontinue any use of the information or products obtainable or accessible through the Site. If you are under 18, you may use this Site only with the involvement of a parent or guardian.

Privacy
Your privacy is very important to us. Our Privacy Policy explains how we treat your personal information and protect your privacy when you use the Site.

Eligibility to Purchase

The purchase of merchandise through www.beadstory.com is strictly limited to parties that can legally enter into and form contracts on the Internet. In order to make purchases on the site, you will be required to provide your personal details and payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the provided billing information.

Orders
All orders are subject to acceptance and availability, and items in your shopping cart are not reserved and may be purchased by other customers. Once you have placed your order on the site, you will receive an email acknowledging the details of your order. This email does not accept your order. Acceptance of your order will be perfected upon completion of the packing of your order, unless you cancel your order. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party due to our withdrawal of any merchandise from the site or refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Payment

Online card payments are made through the Barion system. The card information will not reach the merchant. The service provider Barion Payment Zrt is an institution under the supervision of the National Bank of Hungary and the license number is H-EN-I-1064/2013.
We also accept all major credit and debit cards through PayPal You confirm that the credit / debit card you are using is yours or that you have been specifically authorized by the credit / debit card to use it. All credit / debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Astex Company s.r.o, we will not be liable for any delay or non-delivery.

Shipping

Beadstory.com ships worldwide via our shipping partner, Czech Post. We aim to ship your purchases within 2 working days of receiving your order. We select the fastest and most reliable delivery option known for each destination to ensure you receive your items as quickly as possible. Please note, upon request, we do offer a guaranteed 6 day delivery option worldwide with our shipping partner DHL which is calculated on volumetric weight and destination. This is not included in the flat rate $7.50 or free shipping options and is an additional cost. 

RETURNS, REFUNDS AND DAMAGED GOODS

RETURNS, REFUND AND DAMAGED GOODS POLICY OF Astex company s.r.o - EU SALES

We abide by the terms of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council (Text with EEA relevance).

In the EU you have the right to return purchases made online within 14 days for a full refund. You can do so for any reason – even if you simply changed your mind. The 14-day cooling off period does not apply to all purchases.

This period begins the following day:

• of the delivery of the goods

How can I exercise my right of withdrawal?

Your right of withdrawal must be in writing using the Withdrawal Form

You do not have to justify yourself to Astex company s.r.o, but you must inform the seller of your decision to withdraw.

• Contact Astex company s.r.o in writing using the email address: info@beadstory.com and keep a copy. Use the withdrawal form provided or write a clear message about your wish to withdraw. Prefer registered letters or e-mails with acknowledgement of receipt because in the event of a dispute you must be able to prove that you have withdrawn within the time limit.

Simply returning the good without a declaration or refusing delivery is not sufficient to express your wish to withdraw. 

• Return your order within 14 days maximum. You must make sure you send the item to the right address. If you are not sure, check the general conditions of sale or ask Astex company s.r.o for the procedure (return address, return number, etc.). In all cases the items must be carefully packed. It is possible to use the original packaging if it is solid and still in good condition, but this is not mandatory. Do not hesitate to take pictures of the good and the package before closing and sending it.

Who pays the shipping fees?

The European Directive on consumer rights establishes that the consumer will have to pay the return shipping costs in case of withdrawal as by agreeing to our terms and conditions you were informed of your obligation to cover the return shipping costs in advance in case of withdrawal.

How much does Astex company s.r.o have to reimburse me?

Astex company s.r.o is obliged to reimburse you for the full amount you have paid, including standard delivery charges (unless you have chosen a more expensive method of delivery such as express delivery for example).

If you return only part of your order, you will be refunded the price of goods returned + delivery fees in proportion to the number of items returned.

How long does the Astex company s.r.o have to pay me back?

Astex company s.r.o must reimburse you no more than 14 days after being informed of your decision to withdraw. If the Astex company s.r.o is retrieving the item, he/she may delay the reimbursement until the item is picked up, or until he/she receives proof that you have sent the item back.

In case of late reimbursement, if French law applies to your contract, you can request damages according to a specific scale.

What is the method of payment for reimbursement?

Astex company s.r.o should reimburse you through the same payment method you used for the purchase. Unless you agree to a different method which does not result in additional fees. 

If Astex company s.r.o has not obtained your prior consent to the execution of the contract before the end of the withdrawal period as well as the proof of you giving up right of withdrawal, no money shall be due.

If you purchase goods, you have the right to examine them under conditions comparable to those in a store. Goods that have been worn, used, damaged or altered in any way are NOT eligible for a return or refund of any form.

Damaged on arrival or not as described - The customer is required to inform Astex company s.r.o within 14 days if any damages incurred in transit or if items are significantly not as described. Astex company s.r.o will pay the shipping costs for you to return the item to us and to send a replacement item back to you if required. Returns for quality issues will only be accepted if the items you receive differ significantly from the item descriptions. We will not accept returns on any other basis and we will require photographic evidence as proof of items "significantly not as described". Goods that have been worn, used, damaged or altered in any way are NOT eligible for a return or refund of any form. Due to the antique and vintage nature of the items we sell, all items must be inspected on arrival and any quality issues reported within 14 days. After 14 days, Astex Company s.r.o accepts no liability for returns or refunds.

RETURNS, REFUND AND DAMAGED GOODS POLICY OF Astex company s.r.o - NON EU SALES

If for any reason you are not and would like to return your purchase, we are happy to offer a generous returns policy: we will refund (less initial shipping charges) full price items returned within 28 days of your order being delivered. Please note, we do not cover the cost of returned goods, unless the item is faulty, or delivered in error.

Returns outside of the 28 day time frame will not be accepted under any circumstances.

If you're returning an item because of a mistake on the part of beadstory.com or because of quality issues, Astex company s.r.o will pay the shipping costs for you to return the item to us and to send a replacement item back to you if required. Returns for quality issues will only be accepted if the items you receive differ significantly from the item descriptions. We will not accept returns on any other basis and we will require photographic evidence as proof of items "significantly not as described".

Goods should be returned in the same condition in which they were sold, unmarked and in their original, undamaged boxes as these are considered part of the product. Goods that are returned not in the same condition in which they were sold may not be accepted, and may be sent back to the customer at their own cost.

Please allow 2 business days for us to receive and process your return or exchange. You will receive an e-mail notification upon the completion of processing.

Once your return has been processed, a refund will be issued to the original payment method used to place the order or as store credit if preferred. Please note that refunds can take up to 5 working days to show on your account due to varying processing times between payment providers.

Personalised items and special orders cannot be returned or exchanged.

The original shipping charges are not refundable.

Damaged on arrival or not as described - The customer is required to inform Astex company s.r.o within 14 days if any damages incurred in transit or if items are significantly not as described. Astex company s.r.o will pay the shipping costs for you to return the item to us and to send a replacement item back to you if required. Returns for quality issues will only be accepted if the items you receive differ significantly from the item descriptions. We will not accept returns on any other basis and we will require photographic evidence as proof of items "significantly not as described". Goods that have been worn, used, damaged or altered in any way are NOT eligible for a return or refund of any form. Due to the antique and vintage nature of the items we sell, all items must be inspected on arrival and any quality issues reported within 14 days. After 14 days, Astex Company s.r.o accepts no liability for returns or refunds.

EXCHANGES

We do not accept exchanges

MAKING A RETURN

To make a return, notify us of the reason, condition and resolution for each product being returned. Add any additional information in the text field and add any files you wish to include with your request. You will receive an email to confirm your request has been received and then subsequently an approved or rejected email once your return request has been reviewed.

If your request has been rejected we will notify you as to the reason your return request is being rejected via email.

HOW TO RETURN

Please ensure you have a RMA (Returns Merchant Authorisation) number prior to returning your items. Returns without this number may be subject to delays in processing or rejection of your return.

For any returns, please package the items in their original packing materials and seal them in the shipping box.

All Returns and Exchanges should be sent to:

Astex Company s.r.o (returns)

Náměstí 14 října 1307/2
Prague 15000
Czech Republic

The shipping box and any applicable customs forms should be marked as RETURNED GOODS. The customer is liable to pay any duty fees and/or taxes Astex company s.r.o incurs as a result of incorrectly filled customs and declaration forms or where this direction has not been followed.

Please use an insured and traceable method of shipping. Astex company s.r.o is not responsible for any products being returned that are lost or damaged in transit

Pricing Policy

Prices displayed on the Site are in US Dollars and are subject to EU VAT. We are not liable in any way for import taxes imposed by the respective countries.

Discount Codes

We may provide promotional codes offering a discount on our merchandise. Promotional codes are non-transferable and there is no cash alternative. Furthermore, they can not be used in conjunction with any other promotional code or offers, and must be used by the published date, if any. We reserve the right at any time without notice to withdraw and / or modify the terms of its promotional codes.

Limited License and Site Access; Acceptable Use

We grant you a limited license to use the site for personal non-commercial use only. You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (B) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be read; (C) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; Or (d) use any data mining, bots, spiders, automated tools or similar data collection and extraction methods on the Site or to collect any information from the Site or any other user of the Site.

You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. If we determine, at our sole discretion, that you have engaged in prohibited activities, have not been respectful of other users, or otherwise violated the ToS, we may deny you access to this Site on a temporary or permanent basis and any decision to do So is Final.

Accounts, Registrations and Passwords

If you use this Site and such use requires the setting up of an account and / or password (s), you are solely responsible for maintaining the confidentiality of your account and password (s) and for restricting access to your computer. If you open an account, register or otherwise provide us with any information, you agree to provide us with current, complete and accurate information as requested by any forms. Astex Company sro is not responsible for any errors or delays in responding to any inquiry or request caused by any incorrect, outdated or incorrect information provided by you or any technical problems beyond the control of Astex Company sro You acknowledge and agree that any login, identifier , Or password issued in connection with this site (each "Password") is confidential and must be kept secure. You may not disclose such a Password to another person or entity, or allow another entity to access the Site using such a Password. You must notify Astex Company sro immediately of any breach of security or unauthorized use of your account. Astex Company sro can not be held liable and disclaim all liability in connection with the use of any information you post or display on this Site.

Intellectual Property Rights

Your use of the Site and its contents does not grant you any rights in relation to any copyright, designs, trademarks, and other intellectual property rights and material rights mentioned, displayed or related to the Content (defined below) on the Site . All Content, including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about the content, please contact us via the contact form.

In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.

Hyperlink Policy

Please be aware that the Site may contain links to third party websites. Any such link is provided only as a convenience. The inclusion of any link does not imply any affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by any third party websites. In no event will Astex Company sro be responsible for the information contained on that website or your use or inability to use such website. You should also be aware that the terms and conditions of this website and the privacy policy of your website may be different from those applicable to your use of the Site.

This website uses Google AdWords
  
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site or audiences similar to previous visitors to our site. It could mean that we advertise to previous visitors who have not completed a task on our site, for example by using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to www.beadstory.com website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy. 

Monitoring Activity

Astex Company sro. has no obligation to monitor this Site or any part thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, at our sole discretion, at any time and from time to time, without notice or further obligation to you. Astex Company sro. has no obligation to display or post any content. Astex Company sro., subject to the Privacy Policy reserves the right to disclose, at any time and from time to time, any information or posted content that it deems necessary or appropriate, including, without limitation, any applicable law, regulation, contractual obligation, Legal, dispute process, or governmental request. Astex Company sro will have no liability in connection with any content or content submitted to, transmitted via,

Digital Millennium Copyright Act

Astex Company sro expects all users to respect the intellectual property rights of others. Astex Company sro may remove the material that appears at its sole discretion to violate the intellectual property rights of others and we will terminate the access rights of any repeat infringer. If you are a copyright owner or an agent and believe that any Content violates your copyrights, you may notify us by contacting us through our contact form. The notification must include the following information: the physical or electronic signature of the owner or the authorized agent of the owner of the allegedly infringed work; Identification of the allegedly infringed work; Identifying the material that is alleged to be infringing and reasonably sufficient for Astex Company sro. to locate the material; Contact information of the notifying party, such as address, telephone number and email; A statement that the notifying party has a good faith belief that the use of the material in the manner complained of is not authorized by the owner of the allegedly infringed work, its agent or law; And a statement that the information in the notification is accurate and the notifying party is the owner or authorized agent of the allegedly infringed work.

Disclaimer

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Astex Company sro EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS THE SITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR THE PERFORMANCE OF THESE, (B) WARRANTIES OR CONDITIONS ARISING THROUGH THE COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND ALL CONTENT THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN "AS IS" BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.

Limitation of Liability

You agree that in any event, Astex Company sro will be liable to you or any third party for any lost profits, incidental, consequential, punitive, special or indirect damages arising out of or in connection with the Site or the ToS, Even if Advised as to the possibility of such damages, regardless of whether the claim for such damages is based on a contract, cake, strict liability or otherwise. This limitation of liability includes, but is not limited to, any (i) errors, mistakes or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on Content; (Ii) the transmission of any bugs, viruses, trojan horses or the like that may infect your equipment, failure of mechanical or electronic equipment; (Iii) unauthorized access to or use of the Site or Astex Company sro Secure servers and / or any and all personal information and / or financial information stored therein; (Iv) theft, operator errors, strikes or other labor problems or any force majeure.

INDEMNIFICATION

You agree to indemnify and hold Astex Company sro and its subsidiaries, affiliates, officers, directors, agents and employees, harmless from and against any suit, action, claim, claim, penalty or loss, Due to or resulting from your use of the Site, violation of the ToS or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandate, or the rights of a Third Party.

Right to Update or Revise Terms of Use

We reserve the right to update and revise these ToS at any time. You will know if these ToS have been revised since your last visit to the website by referring to the "Effective Date of the Current Policy" at the top of this page. Your use of our Site constitutes your acceptance of these ToS as amended or revised by us from time to time and you should therefore review these ToS regularly.

Electronic Communications

When you visit the Site, or send us e-mails, you are communicating with us electronically. In doing so, you consent to receive communications from us electronically. You agree that all communications, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Severability

If any of these ToS shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

Entire Agreement

These ToS sets forth the entire understanding and agreement between you and Astex Company s.r.o with regard to this subject matter and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to the Site. A printed version of these ToS and of any notice given in electronic form shall be admissible in a court or administrative proceeding based on or relating to these ToS in the same extent and subject to the same conditions as other business documents and records originally generated and maintained in Printed form. Any rights not expressly granted here are reserved. You may not assign the ToS, or assign, transfer or sublicense your rights therein. A failure to act with respect to a breach by you or others does not waive Astex Company s.r.o Right to act with respect to subsequent or similar breaches.